Brand Architect
Melinda Dines is a dedicated and customer-focused professional with extensive experience in customer service excellence, brand management, and client relations. Having worked for a well-known national brand for 16 years, she brings passion for creating meaningful customer experiences, Melinda has built a reputation for strengthening brand loyalty through authentic engagement, strategic communication, and consistent service delivery.
Throughout her career, she has led initiatives to enhance customer satisfaction, streamline service operations, and develop brand strategies that align with both business objectives and client expectations. Her ability to blend empathy, trust and loyalty with business insights has enabled her to anticipate customer needs and translate feedback into actionable improvements.
As a Brand Architect for Century 21 Lifestyle, Melinda will oversee our marketing campaigns, ensuring our brand consistency across our marketing and social media channels. She will collaborate with our team to drive growth and visibility. Her leadership style is grounded in collaboration, integrity, and a commitment to continuous improvement.
Melinda thrives in dynamic environments where creativity meets service — ensuring every customer interaction not only resolves a need but also reinforces the brand’s values and promise.
Awards & Recognition
Winner
Employee of the Year 2011 - Caloundra Chamber of Commerce
Employee of the Year 2016 - Sunshine Coast Business Awards
Finalist
Employee of the Year 2023 - Fisher Community Awards 2023
Employee of the Year 2025 - Fisher Community Awards 2025